Shipping Policy

Thank you for shopping at MythShine. We are committed to providing a smooth and reliable shopping experience. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment is successfully received. During holidays, promotions, or periods of high order volume, processing may take a little longer.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method:

United States: 7–15 business days
Canada: 10–20 business days
United Kingdom: 7–15 business days
Australia: 10–20 business days
Other international destinations: 10–25 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Shipping may take longer due to customs clearance, weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your shipping address, order size, and available shipping methods.

From time to time, we may offer free shipping promotions on selected products or destinations.

Tracking Your Order

Once your order has been shipped, tracking information will be provided when available. Please allow 2–5 business days for tracking information to update after your package has been shipped.

Customs, Duties & Taxes

For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or additional costs caused by incorrect or incomplete address information.

Delayed or Lost Packages

If your package is delayed, please first check the tracking information for the latest update. If the tracking information has not changed for an extended period or your package appears to be lost, please contact us at nguyenjoy2802@gmail.com and we will do our best to assist you.

Please note that once an order has been shipped, delivery times are largely determined by the shipping carrier and may be affected by circumstances outside our control.

Address Changes

If you need to change your shipping address, please contact us as soon as possible after placing your order. We can only update the address if the order has not yet been processed or shipped.

Once an order has been shipped, we may be unable to change the delivery address.